Review: Qantas First Class Lounge Sydney
I flew Qantas A330 new business class a few weeks ago, but I also flew Qantas First Class on flight QF1 earlier this year from Sydney to London with a (fuel) stop in Dubai.
As a First Class passenger I had access to the Qantas First Class lounge in Sydney, the entrance to the lounge is one level up from the concourse. The Qantas First Class lounge itself is another level up (+2), accessible by escalator. The Qantas Business Class lounge is on +1, but through a different door bit further down the corridor.
Qantas contacts First Class passenger one day prior to departure to make sure that they are all set to go. Need a porter waiting for you when you arrive at the airport? Sure. Would you like to make an appointment for a complimentary 20 min. massage? Check. Seat assignment? Okidoki. Although I already called them 2 months in advance to make sure that I would be sitting in 1A.
However you need to make the arrangements for the complimentary chauffeur service online at least 48h prior to travelling, a service which is available for First & business class passengers travelling on the flights from Sydney & Melbourne to Dubai & London. Or even if travelling just between the latter two destinations. Check the specific terms & conditions, because even if you’re connecting from certain domestic flights to the aforementioned flights, you might be eligble.
Entrance to the Qantas International First Class lounge in Sydney is for passengers travelling in First Class operated by Qantas or Emirates or on a Qantas marketed flight, eligble Oneworld Emerald or Skyward Platinum members and top tier elites (Platinum & Platinum One) from the Qantas Frequent Flyer program, all can bring in one guest that has to be on the same flight.
And although this is Australia, flip flops are not allowed in any of the premium lounges. Just saying. 🙂
Qantas First Class Lounge Sydney
The lounge features shower facilities, meeting rooms, computers & printers, private suites, restaurant dining, bar and a Spa. Qantas First Class passengers can choose one of the following 20min. complimentary massages… Life is hard.
Click to enlarge Qantas First Class lounge Sydney Massage Treatment Menu
I arrived fairly early at the airport to fully enjoy the experience, something which I always do when travelling in First Class… So after a Bliss Back massage, which I had scheduled during the phone call, I went to the restaurant which is in the middle of the huge lounge, opposite of the bar. The lounge menu was the following (click to enlarge full menu):
If there’s one struggle for First Class passengers, it’s finding the right balance between indulging in the lounge and on board… 😉 The club sandwich was delicious!
I’ve raved about Qantas before and will do so again, the lounge is fantastic. Incredibly spacious (huge), nicely decorated, open feel, great views of the tarmac,good food, attentive service, enjoyable lounge temperature, …
Thai Airways offers 1h complimentary full-body massages but I was perfectly relaxed for my long flight after those 20min. Etihad has a Spa facility in their lounge at London Heathrow but that is ‘sitting-up’ for neck & shoulders or a foot massage but neither of those are any good nor relaxing. Thumbs up Qantas, again.
If I would suggest one thing, I would have the customer service department call a few days earlier instead of T-24h so that they can arrange the chauffeur drive, but that’s just dotting the “i”.
Lufthansa First Class Terminal still ranks number 1 of my favourite lounges, but Qantas First Class lounge is a close second! If only they offered Porsche rides to the plane… 😉
I also think the Qantas First Class lounge is even more enjoyable than the Emirates First Class lounge in Dubai where Qantas First Class passengers have access to when they need to disembark during the fuel stop on the way to London, although it’s of course great as well.