Review: Four Points Bali Kuta

Four Points Bali, or Four Points by Sheraton Bali Kuta is a 4-star hotel located on Jalan Benesari in Kuta, a few minutes walk from the beach and close to the nightlife scene. The hotel opened in 2015 and has 185 rooms, including 22 suites.

I had booked a ‘Deluxe Pool View‘ at a ‘Special Opening Offer’ rate which was 208 USD total for 2 nights including charges & fees.

Four Points by Sheraton hotels are supposed to be “limited or select service”, but the Four Points Bali Kuta is rather unique in its kind and offers a lot more, perhaps similar to Aloft Abu Dhabi that also goes above & beyond brand standards.

Review of Four Points Bali, Kuta

When I stayed at the hotel a few months ago, they had just opened (soft-opening), so the gym equipment had not yet been installed nor was the rooftop bar “Vertigo” finished. These things have been taken care of and the hotel is completely up & running.

The hotel is brand new, so I made sure to include lots of pictures in this review.

I arrived at the hotel around 3PM and was welcomed by several members of staff. During check-in I was informed that I could choose my upgrade “Deluxe Lagoon Access Room” or “Family Suite“.

The Lagoon Access room looked perfectly nice, but after checking out both rooms, I chose the suite. My welcome amenity was already set up in the suite so I think they already knew in advance which room I was going to choose…

Four Points Bali -Deluxe Lagoon Access room

Four Points Bali -Deluxe Lagoon Access room

Four Points Bali Family Suite

The Family suite is very spacious with a room size of 55m² and has a King Bed, seperate walk-in shower, bathroom and ‘living room area’. The room also has a balcony, refrigator and two AC systems.

It took me a few minutes to get the temperature the way I wanted, note that you cannot change the one in the living room while laying in the bed. Not a big deal though, I turned that one off.

Rates for the Family Suite start at 150 USD so very reasonably priced.

Family Suite

Family Suite

Four Points by Sheraton Bali Family Suite-3

Living Room area & TV

Living Room area & TV

You can turn the tv towards the sofa…

Four Points by Sheraton Bali Family Suite-2Four Points by Sheraton Bali Family Suite-5

Four Points by Sheraton Four Comfort Bed

Four Points by Sheraton Four Comfort Bed

Family Suite Bathroom

Four Points by Sheraton Bali Family Suite-12

Other pictures

Balcony

Balcony

The main pool is located between the buildings and I think all rooms & suites have a ‘pool view’. There is only one chair in the picture above but the second one was inside the room.

Four Points by Sheraton Bali Family Suite-6

Swimming pool

The hotel has two swimming pools: the lagoon which is on the first floor, same as “The Eatery” (one level below the lobby). The other swimming pool is a rooftop swimming pool where there is also a bar “Vertigo“.

While it’s nice to have direct access to the swimming pool from your room, I prefer the rooftop swimming pool which is much more relaxing and where the sun isn’t blocked by the buildings. Too bad the bar wasn’t yet open.

Lagoon pool

Lagoon pool

Four Points by Sheraton Bali Lagoon Swimming Pool

Lagoon pool from rooftop

Lagoon pool from rooftop

Rooftop swimming pool

Rooftop swimming pool

Four Points by Sheraton Bali Rooftop Swimming Pool

Excellent spot for sunbathing

Breakfast & dining at Four Points Bali

Breakfast was served in “The Eatery” where they had quite a nice buffet: fresh fruits, salmon, cold cuts, hash browns, bacon, pastries such as croissants, English muffins, Danish, …  and made-to-order eggs. I didn’t have to wait at the grill (egg station) and my order was brought to my table when ready. I’m not one to take pictures of buffets, but I did include one picture.

The Eatery also has “all day dining” but I went out during the day…

The Eatery

The Eatery

Four Points by Sheraton Bali Breakfast

breakfast buffet

At “Wrapped”, near the reception desks & lobby, you can order things such as teas, coffee, milkshakes, pizza, hamburgers, salads or take things ‘to go’.

Wrapped

Wrapped

Wrapped

Wrapped – evening

On the street level, near the entrance is Best Brew. An open-air “pub”, but also a place where you can eat and have a (wood-fired) pizza, BBQ, kebab, … They had a great deal called “grill & chill” at 75.000++ IDR (6.2 EUR incl tax & service charge) for 2 pieces of meat or kebabs, vegetables, pasta, potatoes from salad bar. After 3 weeks of travelling in Indonesia I was so happy with the ‘western’ BBQ that I ate at the hotel two nights in a row.

Best Brew is right next to the small & relatively quiet street, so people that are roaming around looking for something too eat are easily attracted by the sign that mentions the “Grill & chill” offer. Also good to know, they have at least four beers on tap. 😉

The Best Brew

The Best Brew

Grill & Chill

Grill & Chill

Best Brew - during day

Best Brew – during day

Four Points by Sheraton Bali Kuta – lobby and public areas

The design of the public areas is locally inspired and, in my opinion, suits the hotel very well as illustrated below:

stairs to lobby

stairs to lobby

Lobby

Lobby

Lobby

Lobby

elevator

elevator

Transportation

A few days prior to arriving at the hotel, I received an email from the guest service centre asking if I wanted the hotel to take care of my transport from Ngurah Rai International Airport (distance is 9km)

However I was staying at Sheraton Bali Kuta the day before my reservation at Four Points Bali, which is within walking distance, so I didn’t take them up on the offer.

Here are the different options for transportation arranged by the hotel, you can choose to pay in IDR or use your Starpoints (which you shouldn’t).

Vehicle Type Passenger Capacity Luggage Capacity Rate Per Way Starpoints   in EUR
Toyota Alphard Maximum 4 person Maximum 3 luggage IDR 450.000 3000  30
Toyota Innova Maximum 4 person Maximum 4 luggage IDR 220.000 1875  15
Suzuki Ertiga Maximum 4 person Maximum 4 luggage IDR 150.000 1500  10

Four Points by Sheraton Bali Kuta – verdict

I was pleasantly surprised by the hotel, this is not your average Four Points and it far exceeds ‘limited service’.

The Family suite was really nice and the bed very comfortable, I also liked the seperate shower room. I would however suggest placing the telephone near the bed or on the desk instead of across the room, next to the couch.

When I stayed at the hotel, it wasn’t yet running on high occupancy which is definitely understandable when it has only been open for +1,5 months, so service was excellent anyway.

Food was good at all times and even if you’re not staying at the hotel, I would still recommend swinging by Best Brew for dinner, the price is more than right and the BBQ is quality stuff.

Marriott & Starwood recently made an announcement that they will be merging thus creating the world’s largest hotel company which will have 30 hotel brands. 

My stay at the Four Points Bali had a lot of similarities with my stay at Courtyard by Marriott Bali Nusa Dua two years ago, which at the time was the best “Marriott” hotel I ever spent the night, so maybe these hotels can set a new standard for future 4* hotels in the region.

Bottom line: exceeding standards & expectations, refreshing design, yummy food, friendly service, good guest recognition

Four Points by Sheraton Bali Kuta is a SPG Category 2 hotel (3.000 – 4.000 points per night), rates starting from 82 USD, book on SPG.com to earn Starpoints and receive other benefits.

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